How to Ask Your Customer to Leave Online Reviews

As a practice owner, it's important to gather patient reviews to help your practice grow and improve. However, it can be difficult to ask for reviews without coming across as pushy or insincere. There are several ways to politely and effectively request patient reviews for your dental practice.

1. Ask in person

One of the most effective ways to ask for patient reviews is to do it in person. When your patients come in for their appointments, take the opportunity to ask them about their experience and whether they would be willing to leave a review. Be sincere and polite, and emphasize how much their feedback would mean to you.

2. Send a follow-up email

Another way to ask for patient reviews is to send a follow-up email after their appointment. In the email, thank them for choosing your practice and ask if they would be willing to leave a review. Be sure to provide a direct link to your review page to make it easy for them.

3. Include a review request in appointment reminders

When you send appointment reminders to your patients, consider including a request for a review in the message. For example, you could say something like, "Thank you for choosing our practice. If you had a positive experience, we would greatly appreciate a review on our website."

4. Display signage in your office

Place signage throughout your office asking patients to leave a review. This could be a simple sign in your waiting room or a more elaborate display in your reception area. Be sure to include your review page URL or a QR code for easy access.

5. Provide incentives

While it's important to never incentivize patients for positive reviews, offering a small incentive for leaving a review can be a good way to encourage patients to take the time to provide feedback. Consider offering a discount on their next appointment or a small gift card to a local business.

In conclusion, asking for patient reviews doesn't have to be awkward or pushy. By using these polite and effective methods, you can encourage your patients to leave feedback that can help your dental practice grow and improve. Remember to always be sincere, appreciative, and respectful of your patients' time.